Degraded Service – Knowledge Base Retrieval

Resolved·Degraded performance

This incident has been resolved. Knowledge Base retrieval is now functioning normally.

Wed, Jul 8, 2026, 08:40 PM

(3 days ago)

Affected components

Jul 8, 2026, 01:28 PM

08:40 PM

Updates

Resolved

This incident has been resolved. Knowledge Base retrieval is now functioning normally.

Wed, Jul 8, 2026, 08:40 PM

Monitoring

A fix has been deployed and we are actively monitoring to ensure the issue has been fully resolved.

Wed, Jul 8, 2026, 08:02 PM(37 minutes earlier)

Investigating

We are currently investigating reports of agents failing to retrieve content from the Knowledge Base. We will provide updates as our investigation progresses.

Wed, Jul 8, 2026, 01:28 PM(6 hours earlier)