Chat Widgets Serving Incorrect Environment

Resolved·Degraded performance

This issue has been resolved. Widgets are now correctly loading the production version of projects as expected.

Tue, Mar 31, 2026, 04:40 PM

(1 month ago)

Affected components

Mar 31, 2026, 03:18 PM

04:40 PM

Updates

Resolved

This issue has been resolved. Widgets are now correctly loading the production version of projects as expected.

Tue, Mar 31, 2026, 04:40 PM

Investigating

Chat widgets may be loading the development version of a project instead of the production version, even when the version ID is set to production. Our team is actively investigating.

Tue, Mar 31, 2026, 03:18 PM(1 hour earlier)